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Using Automation and Technology to Reduce Medication Errors and Improve Patient Safety

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Using Automation and Technology to Reduce Medication Errors and Improve Patient Safety examines how medication management at point-of-care has brought bar coding and RFID technologies to the bedside. When it comes to tracking medication, what role can these technologies play? What is the role of advanced medication dispensing cabinets? How are these technologies integrated with pharmacy and CPOE systems?


Learning Objectives:

  • Identify reasons why enhancing the safety of the Medication Use Process is necessary.
  • Describe specific technology strategies for decreasing medication errors and improving the safety of the Medication Use Process.
  • Describe the differences between two-dimensional barcode and RFID devices.
  • Describe the pros and cons of the following technologies: electronic medication administration records, bar code scanning, and “radio frequency devices.




About the Speaker

William W. Churchill, MS, R.Ph
Executive Director, Pharmacy Services
Brigham and Women's Hospital

William W. Churchill Mr. Churchill is the Executive Director of Pharmacy Services at the Brigham and Women's Hospital in Boston, Massachusetts, where he has been employed for over 32 years. Mr. Churchill is responsible for leadership of the pharmacy department consisting of 165 staff members and for management of an expense budget of over $60 million dollars. Mr. Churchill serves Brigham and Women's as the Chairperson of the Drug Safety Committee, Vice Chairperson of the Pharmacy and Therapeutics Committee, and Co-Chairperson of the eMAR/Bar Code Scanning Project Team.

Mr. Churchil also serves the Partners Healthcare Network as the Co-Chairperson of the High Performance Medicine improvement team focused on medication safety technology and as the Chairperson of the University Hospital Consortium's Pharmacy Financial Performance Committee and as a member of the UHC Pharmacy Executive Committee. For his efforts in improving medication safety worldwide, Mr. Churchill was awarded the 2007 American Society of HealthSystem Pharmacists' (ASHP) Distinguished Leadership Award.

Mr. Churchill received both his Bachelor's Degree and Master's Degree from Northeastern University and a Certificate in Health Care Management from Boston University. Mr. Churchill has a faculty appointment as Clinical Professor of Pharmacy Practice at Northeastern University, Bouve College of Health Sciences. Mr. Churchill's main areas of interest and practice include improving the safety and efficiency of Medication Administration Systems, design and implementation of medication safety related technology and automation, and expanding the role of the clinical pharmacy specialist through the use of medication safety technology.

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