Prepare For Investigations In Long-Term Care Facilities CD-ROM Training Program

This program provides the basic principles of investigation and following a standardized approach to investigations in long-term care facilities. It provides an overview of the four-phase model for undertaking investigations with detailed discussion of the first phase: Prepare. Learning how to think like a seasoned investigator is a critical first step for training your staff how to properly carry out investigations that may later be subject to review by outsiders.

Special Bonus!
A electronic copy of Chapter 3 (Phase I: Prepare) of the book is included with the printable materials on your CD.

Training Objectives

Following participation in the webinar participants will be able to:

• Describe the four phases of the TAG Four Phase Model of Investigations
• Describe the thinking processes used by an investigator when undertaking an internal long-term care investigation
• Describe the purpose of evidence in an investigation
• List the duties of the “first person of authority” on the scene of an event to be investigated
• Explain the difference between the administrative and clinical tracks of an investigation
• Define and explain the use of "Care Protect Report" ("CPR" of the scene) at the scene of an investigation
• Describe three ways an investigator might document the scene of an event
• Explain the correct use and purpose for the Access Log
• Explain the purpose of verifying the event as one that must be investigated

Who Can Use This Program?

• Long-Term Care Facility Managers
• Risk Managers
• Directors of Nursing
• Nurse Managers
• Director of Quality Improvement
• Shift Supervisors
• Chief Medical Officer
• Administrators
• C-Level Executives
• Business Managers

About the Speakers

Michael Amo (MS, CNHA) is the Founder and Principal of The Amo Group LLC. He created The Amo Group, LLC, to help long-term care organizations and facilities implement improvement strategies regarding abuse prevention and prohibition. He holds masters degrees in interpersonal communications with an emphasis in social psychology and health services administration. He is a nationally certified nursing home administrator and a licensed New York State nursing home administrator. He worked for over 20 years in long-term care management, including as deputy director of a 275-bed inpatient psychiatric hospital in New York State. In these capacities he oversaw education and training and quality assurance programs. His responsibilities also included response to and investigation of hundreds of incidents.

Niki Lee Rowe (MA, CALA) is a Principal of The Amo Group LLC. She holds a bachelor's degree in health services administration with a minor in clinical psychology. Her master's degree is in Clinical Psychology with a specialty in gerontology. Ms. Rowe is licensed in the state of New York as a mental health counselor and is a nationally certified assisted living administrator. She has been an administrator for stand-alone Alzheimer's facilities in California and for innovative facilities for the severely mentally ill. She established and operated a home healthcare agency in California and has worked as a geriatric case manager.

Bruce Arnold Bruce Arnold is a retired Lt. Colonel with the New York State Police and is a specialist in investigation principles with 30 years of experience with the New York State Police. Mr. Arnold retired in 1999 to become a Licensed Private Investigator is now also a town judge in New York state. While with the NYSP, Mr. Arnold oversaw hundreds of police investigations and taught criminal investigation courses. In his capacity with The Amo Group, Mr. Arnold has taught practical investigative skills to long-term care providers. The depth of his understanding of investigation principles in long-term care is unsurpassed.