Facility Design and Functionality: Reinventing Patient Care Delivery

Facility Design and Functionality: Reinventing Patient Care Delivery is a webinar case study presentation of the use of the Universal Room care delivery model and its improvement on patient outcomes as seen by The Ohio State University Medical Center's cardiac care facility.

In November 2004, The Ohio State University Medical Center opened the Richard M. Ross Heart Hospital, a 225,000-square-foot facility dedicated to state-of-the-art cardiac care. With one full year of operations complete, the speakers share outcomes from post occupancy evaluations, data analysis, patient and staff satisfaction surveys, as well as impact on market share at the Ross Heart Hospital.

This presentation addresses perspectives and strategies for implementing patient-focused care delivery through a healing environment, optimal unit layout, and the universal room care delivery model. The Universal Room, an innovation in facility design and care delivery wherein the patient remains in one setting from post-procedure through discharge, has brought about remarkable improvements in clinical practice and outcomes. The speakers will outline key components of a patient-focused facility and underscore the importance to patient/family/staff satisfaction.

This presentation also addresses interior and exterior elements of healthcare facility design that improve patient outcomes and staffing efficiencies, including visibility, ease-of-access, adjacencies, sustainable healing principles, and color and material selection. The speakers discuss how various facility design concepts can ensure clinical, operational, and financial success and promote clinical excellence to create a world-class healthcare facility.

Webinar Learning Objectives

• Learn how the implementation of innovative design concepts can impact the overall success of a healthcare facility – how design and functionality must work together to satisfy both the educated consumer (to result in increased market share) and the staff (to positively impact recruitment and retention).
• Understand the distinct benefits of the Universal Bed, issues to overcome, optimal design characteristics, and the value of this model as a means to differentiate clinical care for various patient populations.
• Identify the clinical and operational advantages that can be derived from optimal facility/building structure, which can readily translate to improvements in both the cost and quality of patient care.
• Investigate the impact of facility design on patients and staff using statistical and survey data from The Ross Heart Hospital.
• Present documented findings from information captured after one year of facility operations.

About the Speakers

Katherine Kay Brown RN, MSN, CCRN
As a Director at Corazon Consulting, Kathy has diverse expertise in all facets of cardiovascular services, especially with the effect of facility design and progressive care delivery models on the entire continuum of cardiovascular care. She has extensive experience creating and developing service lines structured for optimal efficiencies through the integration of clinical areas, adjacencies, and patient flow. She understands the key concepts of excellence in design and its positive impact on clinical care, and has developed and implemented integrated delivery models at client sites across the country. In the consulting business for nearly a decade, her diverse clinical and operational expertise makes her an invaluable resource for facility-focused and operational implementation projects.

An expert on the Universal Bed, Kathy has worked with numerous clients to establish this innovative model, understanding its benefits from project experiences, extensive research, and outcomes-based data. She has served as an Assistant Professor at several local universities, and has held prestigious editorial board positions for industry journals. An experienced speaker and writer, she has presented to national audiences and has been published in a variety of professional journals on facility design and care delivery topics. Kathy earned her MSN and BSN from the University of Pennsylvania.

Sherm D. Moreland AIA, LEED AP
As Healthcare Principal at DesignGroup, Sherm continues to add to his already diverse experience working in the healthcare architectural industry. For the past 15 years he has focused exclusively on healthcare programming, planning, and design with over 20 million square feet of national project expertise. He is a strategy-oriented and visionary leader whose strengths include integrating planning precepts that align a client’s mission and goals with the strategies and available resources necessary to achieve them. With his solid leadership and communication skills, Sherm provides clients with specific architectural recommendations that help healthcare and academic organizations take steps toward improvement in overall facility design, both inside and out.

Sherm is an active national participant in the American Institute of Architects Committee on Architecture for Health. He is an affiliate with the Society of College/University Planning and was a chairperson elect with the Health Insights Group at The Ohio State University. Sherm has spoken nationally on issues important to healthcare, such as facility mergers and consolidations, sustainable building and landscape design, and specialty hospital planning. He received both his Bachelor of Science and Architecture Degrees from Kent State University, and his Master of Architecture Degree in Urban Design from the University of Colorado.

Richard B. Davis, PhD
As Chief Operating Officer at the Richard M. Ross Heart Hospital at The Ohio State University Medical Center, Rich is responsible for smooth functioning of all aspects of the full-service cardiovascular specialty hospital. Rich brought years of experience to his lead role on the planning team for the Ross Heart Hospital, and has been instrumental in the operation of pioneering and treatment instrumentation for heart care and radiology procedures. He is an authority on cardiovascular administration and technology and has been involved in cardiovascular service line operations at The Ohio State University Medical Center for nearly 20 years. Rich received his Bachelors and Masters Degrees in Electrical Engineering and Bio-Engineering from Carnegie-Mellon University in Pittsburgh and his doctorate in Biomedical Engineering from The Ohio State University.