Community Association Management Guide is an all-in-one source book for community association managers, board members and the professionals who advise them. The Guide (formerly titled Insider's Complete Guide to Managing Community Associations) has been re-designed to better help those in charge of community associations to more effectively control day-to-day operations. Special emphasis is placed on managing a community's money and cash flow during these tight financial times.

The Guide is filled with easy-to-implement suggestions designed to help community associations run more efficiently — saving managers and board members time and money. The Guide covers a wide range of need-to-know issues, including:

• Accommodations for Members with Disabilities
• Assessments, Payments, and Delinquencies
  
• Association Meetings
  
• Board Meetings
  
• Board Member Code of Conduct
  
• Board Member Duties
  
• Community Records
  
• Contractors
  
• Disaster Preparedness
  
• Emergency Procedures
  
• Employee Relations and Retention
  
• Employee Training
  
• Energy Efficiency
  
• Environmental Issues
  
• Fair Housing and ADA Liability
  
• Fair Housing Guidelines
  
• Insurance
  
• Maintenance
  
• Member Relations
  
• Minimizing Liability and Legal Costs
  
• Online Marketing and Communication with Members
  
• Online Voting
  
• Repairs and Renovations
  
• Risk Management (carbon monoxide, elevator breakdown, construction defects)
  
• Security
  
• Technology
  
• Voting and Voting Proxies

The Guide also includes an indispensible bonus CD-ROM containing over 100 Model letters, rules, bylaws, clauses, and forms found in the book — all of which you can easily adapt and use in your community!

TABLE OF CONTENTS