Best Model Letters to Residents
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Your Price : $199.00

 

Best Model Letters to Residents provides the model language needed to effectively express apartment building policies to applicants and residents, while remaining in compliance with fair housing and other laws. Written by our experts in residential real estate, this book is filled with more than 100 model letters that can be put to immediate use by apartment building managers and owners — and the professionals who advise them.

 

Topics covered include:

  • Tenant Screening
  • Tenant Relations
  • Fair Housing
  • Lease Renewal
  • Subletting
  • Pass-on and Move-outs
  • Security Deposits
  • Rent and Rent Increases
  • Required Services
  • Apartment Building Maintenance
  • Safety
  • Eviction
  • Lease Violations

 

With Best Model Letters to Residents, save time and money, minimize hassles, and eliminate the frustration of having to compose letters yourself. Get attorney-like letters at a fraction of the cost of paying your attorney to write them for you!

With your purchase of Best Model Letters to Residents, you will also get a powerful CD-ROM loaded with model letters for you to download and customize for immediate use in your business. This timesaving tool gives you immediate access to any model letter from the collection in no time at all!

 

 

Table of Contents

Chapter 1: Tenant Screening
Use Prospect Screening Letter to Cut Down on Unqualified Applicants Alert Applicants About Admissions Preferences
Apparent Eligibility Letter Can Avoid Waiting List Misunderstandings 
Send Letter to Update Your Waiting Lists
Give Required Information to Rejected Applicants
 
 
 
 
 
Chapter 2: Fair Housing
How to Reject Applications Without Violating Fair Housing Law
Household Is on Waiting List for Ground-Floor UnitHousehold with Disabled Member Is on Waiting List for Larger Unit
Telling Applicants or Residents Why You Are Denying a Reasonable Accommodation Request
 

Chapter 3: Renewal Leases
Avoid Tenant Confusion with Renewal Offer Cover Letter
What to Do if Tenant Ignores Renewal Lease Offer
What to Do if Tenant Adds Name to Renewal Forms
Increase Rent if Tenant Ignores Renewal Offer but Stays in Apartment
Act Quickly if You Discover Mistake on Renewal Lease Offer
Handling Four Situations Involving Renewal Leases for Rent-Stabilized Tenants
 
 
 
 
Chapter 4: Subletting
What to Do if Tenant Makes Defective Sublet Request
Five Reasons to Legally Refuse Tenant's Sublet Request
Evict Tenant Who Allows Subtenant to Move in Prematurely

 

Chapter 5: Pass-Ons/Move-Outs
Take Steps Before Tenant Vacates to Prevent Pass-Ons
Get Information from Person Claiming Pass-On Rights
Allowing Apartment Pass-On to Family Member
Letter Encourages Orderly Move-Out
Send Resident Move-Out Inspection Notice
When Resident Moves Out on Short Notice

 

Chapter 6: Security Deposits
Keep Tenant from Using Security Deposit to Pay Final Month's Rent
Use Move-Out Instructions to Avoid Disputes with Outgoing Tenants 
How to Notify Tenants of Damage Deductions from Security Deposit 
HUD's Security Deposit Refund Rules
 

Chapter 7: Rent and Rent Increases
Notifying Tenants of Switch to Legal Regulated Rent
Tenant Who Breaks Lease Early Is on the Hook for Rent Owed
Do Not Accept Rent from Nontenant
Avoid Accidentally Accepting Rent Check After Lease Termination Date
Get Tenants to Allow Access for MCIs
How to Collect Higher MCI Increase When J-51 Tax Abatement Ends
Get Tenant to Remove Equipment So You Can Complete MCI
Notify Tenants What Rent to Pay During MCI Appeal
DHCR Increases Air-Conditioner Rent Surcharge
 

 
Chapter 8: Required Services
Keep Tenant from Dictating Who Makes Repairs
How to Get DHCR to Conduct No-Access Inspection
Avoid DHCR Service Complaints by Advising Tenants that You Can Repair, Instead of Replace, Broken Appliances
Minimize Fines and Rent Cuts if Your Boiler Breaks Down

 

Chapter 9: Apartment /Building Maintenance
Get Tenants to Pay for Apartment Damage They Cause
Limit Apartment Damage by Giving Tenants Care and Maintenance Tips
Protect Yourself if You Need Emergency Access
Responding to a Water Intrusion Emergency
Send Residents Reminder Letter About Ceiling and Floor Rules
Don't Let the Bedbugs Bite
Introduce Integrated Pest Management Plan to Residents
Pest Control Company Communication to Residents
Get Residents Who Fail Apartment Inspections to Clean Up Their Act 
Post-Inspection Letters to Residents Head Off Maintenance Problems
Notify Tenants of Water Shutdown
Get Access to Tenants' Apartments to Install Water-Saving Equipment
Keep Tenants from Replacing Water-Saving Shower Heads

Chapter 10: Apartment /Building Safety
Prevent Fires by Educating Tenants
Holiday Safety Tips Help Tenants Avoid Accidents, Injuries
What to Do if Tenant Causes Unsafe Facade Condition
How to Avoid Problems with Tenant-Installed Air Conditioners
Use Geotechnical Engineer to Protect Your Building from Nearby Construction
Act Promptly to Avoid Fines, Liability for Resident-Created Fire Hazards
Remind Residents About Space Heater Rules
Warn Parents About Unsupervised Children
Notify Residents About Excessive Noise
 
 
 
 
Chapter 11: Evict ion /Lease Violations
What to Do if Tenant Alters Apartment Without Your Consent Evict Tenant Who Will Not Clean Up Trash-Filled Apartment
What to Do if Tenant Violates No-Pet Lease Clause
How to Handle Noisy Tenants
How to Get Rid of Illegal Washing Machines
What to Do if Tenant Changes Apartment Door Lock
How to Handle Tenant Who Creates Offensive Odors
What to Do if Tenant Will Not Give You Duplicate Key
What to Do if Tenant Installs Appliance Without Your OK
Take Two Steps to Enforce No-Roof Rule Against Residents
Take Two Steps to Enforce Renter's Insurance Requirement
Evict Tenant Who Does Not Get Renewal Lease Signed by Guarantor
 
 
Chapter 12: Violations
Improve Lease and Rule Compliance with Household Orientation Letter
Do Not Let Tenant Refuse Access for Repairing Violations
What to Do if Tenant Refuses Access for Window-Guard Installation
Get Tenants to Remove Obstructions from Fire Exits and Public Hallways
Get Tough with Residents Who Obstruct Common Areas
How to Get Extra Time to Correct HPD Violations
Notify DOHMH of Tenants Who Do Not Respond to Annual Lead-Based Paint Notice
What to Do if Tenant Refuses Access for Carbon Monoxide Detector Installation
 
 
Chapter 13: Tenant Relations
Move-In Procedures that Make Good First Impression on New Residents Notify Residents of New or Revised Community Rules
Earn Extra Revenue, Retain Residents with Door-to-Door Trash Pickup
Take Four Steps When You Learn of Sex Offender in Your Community
Send Letter to Tenants to Get $25 Carbon Monoxide Detector Reimbursement
Tell Residents About New Delivery Deposit Rules
Crack Down on Residents Who Harass Other Residents


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