The Third Edition of Assisted Housing Management Answer Book is designed to give assisted housing owners and managers, and the professionals who advise them, the answers to typical—and not so typical—questions concerning some of today’s most pressing assisted housing management problems.
This latest edition has been updated and expanded to include new information on the following:
The book also includes a Glossary of Terms and is filled with Practical Pointers, Examples, Exhibits, and Model Tools to help you stay in compliance.
Written by the editors of Assisted Housing Management Insider, this resource provides straightforward answers to question such as:
Assisted Housing Management Answer Book is a must-have resource for your multifamily assisted housing library.
TABLE OF CONTENTS
Chapter 1: Introduction to Assisted Housing Programs Federally Assisted Multifamily Housing Programs Section 221(d)(3), Section 236, and Section 231 Programs Exhibit 1-1: Regulations and Statutes for Key HUD Multifamily Housing Programs Section 202 Program Project Rental Subsidies Tenant-Based vs. Project-B Contract Administrators Public Housing Authorities
Chapter 2: Program and Project Eligibility Eligibility Requirements Program Eligibility Income Limits Exhibit 2-1: Income Limits by Program Type Family Size Exceptions to Income Limits Over-Income Applicants Social Security Numbers Consent and Verification Forms Residence and Citizenship Requirements Exhibit 2-2: Documents for Verifying Noncitizen Status Student Eligibility Requirements Form 92006 Project Eligibility Remaining Member of Tenant Family Elderly and Disabled Remaining Members Are Minors or Not on Lease Housing Choice Voucher Applicants Occupancy Standards Verifying Eligibility Factors Model Form: Example of Owner’s Summary of Family Composition
Chapter 3: Fair Housing Overview of the Laws Fair Housing Act Title VI of the Civil Rights Act of 1964 Age Discrimination Act of 1975 Section 504 of the Rehabilitation Act of 1973 Housing and Community Development Act of 1992 Nondiscrimination and the FHA Physical Accessibility and Reasonable Accommodations Reasonable Modification vs. Reasonable Accommodation Exhibit 3-1: Examples of Fundamental Alterations Dealing with Residents’ Requests Residents with Mental Health Disabilities Exhibit 3-2: When to Fulfill Requests for Auxiliary Aids and Reasonable Accommodations Assistance and Service Animals Limited English Proficiency Requirements
Chapter 4: Tenant Selection Tenant Selection Plans Exhibit 4-1: Sample Outline of a Tenant Selection Plan Required Contents Exhibit 4-2: Required and Recommended Tenant Selection Plan Topics Income Targeting Admissions Preferences Owner-Adopted Preferences Waiting Lists Screening References Exhibit 4-3: Acceptable and Unacceptable Landlord Reference Questions Home Visits Certification Interviews Exhibit 4-4: Records and Documents Applicants Can Bring to the Certification Interview
Chapter 5: Rent and Assistance Payments Annual Income Who Is Included/Excluded Temporarily Absent Members and Military Personnel Income vs. Assets Lump-Sum Payments Calculating Rent and Assistance Payments Assistance Payments Minimum Rent Exemptions Double-Occupancy Units in Group Homes Late Fees Rent Increases Model Form: Resident Energy Information Release Retroactive Rent Increases Resident’s Repayment Terms Operating Cost Adjustment Factor Rent Increases Extra Charges Tenant Rental Assistance Certification System Exhibit 5-1: New HUD Form 50059 Fields—Removed, Added, and Renamed
Chapter 6: Leases and House Rules HUD Model Leases Exhibit 6-1: HUD Model Leases by Program House Rules Exhibit 6-2: Examples of Reasonable and Unreasonable House Rules Model Notice: Revision to House Rules Unit Transfers Extended Absences and Abandonment Model House Rules: Extended Absences and Abandonment Recycling Model House Rules: Garbage and Recycling Collection Common Areas Children Guest Stays Model House Rules: Guests Mold Model House Rules: Minimizing Mold Residents Use of Appliances Lead-Paint Disclosure Form Pet Rules Live-In Aide Addendum Exhibit 6-3: Lease Language to Control Live-In Aide Status
Chapter 7: Annual and Interim Recertification Annual Recertification Initial Recertification Exhibit 7-1: Sample Recertification Notice Timeline Enterprise Income Verification Policy Model Letter: New EIV Rules Model Policy Language: EIV Data Destruction Recertification Inconsistencies Recertification Delays Annual Recertification Meetings Interim Recertifications Unit Transfers
Chapter 8: Management Issues Management Agents Management Company Fees Exhibit 8-1: Permitted Percentage-Based Management Fees Managing Documents Retaining Household Files Household Files and Residents’ Privacy Exhibit 8-2: HUD’s Privacy Principles Resident Relations
Chapter 9: Move-In, Move-Out Briefing New Residents Exhibit 9-1: Topics Covered During Household Briefings Before Move-In Move-In Inspection Requirements Move-Out Inspections Model Memo: Move-Out Inspection Notice Move-Out Rules Model Letter: Reminder—House Rules for Move-Out Security Deposit Deductions Itemized Deductions Model Notice: Security Deposit Deductions Dispute Meeting Model Form: Security Deposit Deductions Meeting Move-Out Surveys Model Survey: Move-Out Questionnaire
Chapter 10: Resident Relations and Evictions Resident-Management Relationships Dealing with Difficult Households Model House Rule: Conduct of Residents and Their Guests Disputes Between Residents Victims of Domestic Violence Exhibit 10-1: Specific Protections Under VAWA Residents on Active Military Duty Termination of Tenancy Eviction Retaliatory Eviction Eviction Mistakes Eviction Meetings Settlement Agreements
Chapter 11: Inspections, Site Maintenance, and Security Unit and Site Inspections Housing Quality Standards Requirements REAC Inspections Site Maintenance Unit Maintenance Visits Safety and Security Glossary: Assisted Housing Terms
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